Phone: +64 021 189 0913
Monday to Saturday 8:30am-5:00pm
Closed 25 December, 1 January, 6 February, Easter Good Friday, 25 April
Please contact us directly to arrange your guided walk.
Depending on the size of the group etc, departure times may be flexible. We will discuss and confirm this when you make your booking.
TERMS & CONDITIONS
Cancellation Policy Cancellations within 24 hours of tour departure – 100% charge. Cancellation within 25-72 hours of tour departure – 50% charge. Cancellation more than 72 hours before tour departure – full refund.
Hīkoi Waewae will cancel tours if weather conditions may put guest safety at risk – in this event we will advise customers as early as possible and refund 100%. We accept no further liability for cancellations due to unsafe weather conditions.
FOC Policy Tour Escorts and Passenger Guides travelling with FITs are eligible to participate FOC on a standby basis.
Child Policy A child is aged up to 14 years (inclusive) Children under the age of 5 must travel in a NZ safety standard child seat while in our van (you will need to provide this).
Payment Terms Payment should be made prior to tour departure unless otherwise arranged, in which case we will invoice after service with payment due on the 20th of the month following invoice. Penalty interest charges will apply on overdue invoices.
Other Hīkoi Waewae has a range of equipment available including child carrier back packs (suitable up to 2 years of age) overnight tramping equipment, coat/jackets, boots, walking poles, and more. So please enquire if you do not have suitable equipment of your own as we may be able to provide it for you.